Welcome to the website of Divaa Global Ventures LLP. Throughout the website, the terms “we”, “us” and “our” refer to Divaa Global Ventures LLP , owner of the brand Divaa Essentials. By visiting our website or purchasing any product from us, you agree to the following Terms & Conditions. Please read them carefully before using our website or services.
1. General
By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian. We reserve the right to refuse service, cancel orders, or restrict access to our website at any time without prior notice.
2. Products & Services
All products listed on our website are subject to availability.
We try our best to display product images, packaging, and colours as accurately as possible. However, actual product appearance may vary slightly depending on screen settings or packaging updates.
Prices, product details, and offers may change at any time without prior notice.
3. Orders & Payments
Once an order is placed, you will receive an order confirmation through email or phone.
We reserve the right to cancel or refuse any order if:
➢ Product stock is unavailable
➢ Payment is not completed
➢ Incorrect pricing or product information is displayed
➢ Suspicious or fraudulent activity is detected
Customers are responsible for providing accurate billing, shipping, and contact information.
4. Shipping & Delivery
We aim to dispatch orders within the promised timelines. However, delivery times may vary depending on location, courier services, weather conditions, or other unforeseen circumstances. Divaa Global Ventures LLP will not be responsible for delays caused by courier partners or circumstances beyond our control.
5. Cancellation & Refunds
As our products are food and consumable items, cancellations are not possible once the order has been dispatched.
We do not accept returns or provide refunds after delivery due to hygiene and safety reasons.If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with proper photos and order details. After verification, we will provide an appropriate solution.
6. Intellectual Property
All content on this website including logos, product images, designs, text, graphics, and packaging belongs to Divaa Global Ventures LLP and may not be copied, reproduced, or used without written permission.
7. Prohibited Activities
You agree not to:
➢ Use the website for illegal activities
➢ Attempt to harm or disrupt the website
➢ Upload harmful software or viruses
➢ Misuse product reviews, comments, or customer information
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of those external websites.
9. Limitation of Liability
Divaa Global Ventures LLP shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
All products should be used and stored as per the instructions mentioned on the packaging.
10. Privacy
Any personal information shared with us is handled according to our Privacy Policy. We respect customer privacy and do not sell personal information to third parties.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website after changes means you accept the updated terms.
12. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Gujarat, India.
13. Contact Us
For any questions regarding these Terms & Conditions, please contact: Info@divaaglobalventures.com